“Why I Regret Switching To My New DTC Software” (And Why You Should Avoid It)

The Grass is always greener… you know the saying. And it is tempting to go explore other options. Here’s what we found out from former customers switching to this leading platform (we’ll call them “AlmostOne”) from Activ8 Commerce. It was supposed to be the solution to all their problems. A new POS system with promises of efficiency, ease of use, and reliability. But after months of frustration, missed opportunities, and a lot of wasted time, they came to the sad conclusion: Switching was a mistake. Here’s why they regretted it—and why you should steer clear of it.
The “Data-Locked” Syndrome: AlmostOne’s Approach to Information Access
Let’s start with the biggest disappointment: data access. Users felt like they were operating blindfolded. No raw data, no transparency. Need to look at time clock entries? You’re stuck with minimal input and no way to manage records across locations or employees. Want to dive deep into inventory management? Forget it. You’re left with incomplete, inaccurate reports and the inability to track winery profits the way you need to. It’s a massive roadblock to making intelligent, data-driven decisions.
On the other hand, Activ8 Commerce gives you FULL access to your data. No more feeling like you’re in the dark. With Activ8, the information you need is right at your fingertips—ready to drive your operations forward.

Wine Club Chaos: 100 Members? Seriously?

If you run a winery with a large wine club, you know how important efficient processing is. AlmostOne, however, limits you to processing only 100 members at a time. That’s fine if you run a small club, but if you’re managing thousands of members, it is an absolute nightmare. Plus, inconsistent discount applications and unreliable fulfillment processes add even more pain to the already clunky system.
Activ8 Commerce handles large memberships with ease. No arbitrary limits, no processing headaches. It’s streamlined and reliable.
Customer Segmentation is a Circus—Hope You Like Juggling!
When it comes to list segmentation, AlmostOne leaves you juggling extra tools. Slicing and dicing your customer list requires a third-party app—meaning extra costs, extra logins, and extra headaches just to get the right offer in front of the right customers.
With Activ8 Commerce, advanced search and filtering capabilities are built right in, so you can easily target the right audience without leaving your system. No integrations, no workarounds—just seamless, effective marketing at your fingertips.
Time Clock Woes: The Clock Is Ticking… And It’s Not in Your Favor
Time clock management with AlmostOne is limited, cumbersome, and doesn’t allow you to track or adjust entries efficiently. Can’t view timesheet records by location or employee over multiple days? That’s right—you can’t. And when you’re managing a large team across different shifts, this creates massive inefficiencies.
Activ8 Commerce slaps competitors with its superior, efficient reporting and timesheet entry system. With Activ8, you can process an entire year’s worth of timesheet data in less than a minute. It’s fast, accurate, and reliable.

Discounting Disaster: Competitor’s Discounting System is a Hot Mess
AlmostOne claims to handle discounts, but it ends up causing more problems than it solves. Stacking discounts? It’s a nightmare. Pricing errors left and right. There’s no differentiation between codes, coupons, classes, and promotions—leading to even more chaos.
Activ8 Commerce shines in this area, offering smooth, accurate discount management. You can set up specific deals, track them efficiently, and eliminate the pricing errors that plague your business. It’s as simple as it should be.
Shipping Struggles: The Broken Label Generator
As if the rest of it wasn’t bad enough, AlmostOne can’t seem to get the basics of shipping right. Generating shipping labels? Bug-ridden. Reprinting shipping labels? Good luck with that. Tracking address updates from customers? No dice. It’s a complete mess, adding unnecessary time and hassle to your day.
Activ8 Commerce integrates shipping seamlessly, giving you the tools you need to handle orders without the headache. It’s reliable, fast, and just works.

Inventory Nightmares: Inaccurate and Inflexible
AlmostOne’s inventory system is a nightmare. Receiving inventory is inefficient and inaccurate. The setup process is unnecessarily complicated, and if you want to track items across multiple locations or update them in one place? Forget about it. The reporting is sparse, leaving you in the dark when it comes to payroll, sales orders, and inventory management.
Activ8 Commerce has intuitive, detailed inventory management and robust reporting. It lets you stay on top of your stock in real-time. Say goodbye to outdated inventory systems and hello to smarter operations.
Training? What Training?
If you thought you could rely on training materials to help you and your team adapt to AlmostOne, think again. The training is sorely lacking, leaving employees frustrated and unprepared. It’s like throwing them into the deep end without a life raft.
With Activ8 Commerce, training is 5-stars all the way. The intuitive system is easy to learn, the resources are complete, and their training director and customer support are always ready to assist, ensuring you’re never left to fend for yourself.


The Bottom Line: Don’t Make the Same Mistake
If you want a POS system that actually works, you need Activ8 Commerce. It offers the full package: full data access, efficient wine club processing, seamless inventory management, accurate discounting, reliable shipping, and, most importantly, a system that makes your life easier, not harder.
Don’t settle for less. Switch to Activ8 Commerce—because your business deserves better.
- Posted by activ8commerce
- On February 3, 2025
- 0 Comment